Terms and Conditions

These General Terms of Use regulate the use of the website www.rebesa.com, owned by REPUESTOS BELMONTE S.A. (Rebesa), located at C/ Isla Cristina S/N,

Murcia, email: webservice@rebesa.com, and phone: +34 968 200 901, with VAT number A30055776, registered in the Commercial Registry of Murcia - Book 195,

Section 3, Page 154, Sheet 4017.

First Registration.

Any order placed on www.rebesa.com implies, as an essential, decisive, and indispensable condition, the Customer's unconditional acceptance of the

General Terms of Use in force on the day the corresponding order is placed. In addition, the Customer acknowledges that accepting these conditions

will apply to the order to which they refer, as well as to any subsequent orders, except in cases where new conditions are brought to their attention.

 

Users

In order to purchase any of the products displayed on www.rebesa.com, the user must be legally qualified in accordance with Spanish legal regulations.

There are two types of users: end consumers and professionals. If you are a professional, you should specify this at the time of registration by checking

the appropriate box.

These terms of use are directed towards the end consumer who acquires products on www.rebesa.com.

 

Purchase Procedure

Select: Choose the desired product, click on it, and you will see a detailed description. You can add it to your shopping cart from the product page.

Purchase: Once in the cart, you will need to follow the steps outlined for confirming the purchase and provide the required information.

Confirmation: Once you have identified yourself, all that's left is to confirm the order.

Summary: A summary of the products in your shopping cart, as well as their prices. Once identified, your final step is to confirm the order.

Sign In: At this point, you must register to create an account for the purchase or log in with an already created account.

Address: Confirmation of the delivery address and billing address.

Shipping: Transportation via a Transport Agency. It incurs fixed costs.

Payment: Accepted payment methods. You must select the desired one. After selecting the payment method, the purchase is confirmed by making the payment.

Upon completing your order, you will receive an email within 24 hours, confirming receipt and specifying all the order details. If you notice an error in the provided

address or any other aspect of the order, you should immediately notify it to webservice@rebesa.com for error correction.

 

Prices, Fees, VAT, and Customs

The prices of the products offered on the website are indicated in euros (€) and include the Value Added Tax (VAT) and corresponding eco-taxes.

REBESA, in accordance with European laws, charges VAT on all orders destined for territories within the European Union, except the Canary Islands, Ceuta,

and Melilla, which are exempt from VAT.

REBESA can refund the corresponding VAT amount if your area is outside the European zone or, due to special conditions, your area is exempt from VAT.

To process this with guarantees, you must contact our accounting department through the website's contact form.

Any additional expenses related to customs procedures and tariffs for any order will be paid by the customer at the destination (Canary Islands, Ceuta, Melilla,

countries outside the EU, etc.). Once the payment is made, it is understood that all the conditions mentioned here are accepted without exception.

Special offers and promotions will be clearly indicated. If there is a price that is significantly incorrect, either too high or too low, or equal to zero or less than

zero compared to the rest of the products, it is due to a data error or data upload by the system and is not intentional. In such cases, the customer may choose

not to keep the product and return it even after receiving it, with no additional charges. This includes products found in the OUTLET section. If you find yourself

in this situation, we recommend that the CUSTOMER report the issue to the email: webservice@rebesa.com.

 

Payment Methods Payment can be made through any of the following methods:

Bank Transfer: If you choose to pay by bank transfer, at the end of the checkout process, you will be provided with the bank account number to which the transfer

should be made, along with a reference number that you must specify when making the transfer. Once your payment is confirmed, we will proceed to ship your order.

Credit or Debit Card Purchases:  The user must provide the cardholder's name, the card number, the expiration date, and the CVV. All information will be processed

through the bank X's payment gateway.

Payment with PayPal: PayPal allows consumers with an email address to securely, conveniently, and cost-effectively make online payments. PayPal's network is based

on the existing financial infrastructure of bank accounts and credit cards to create a global real-time payment solution. For more information, you can visit the PayPal

website at http://www.paypal.com.

Payment with Redsys: Payment gateway. For more information, visit http://redsys.es.

Cash on Delivery: Payment will be made in cash at the time of delivery at the specified delivery address.

Shipping

The delivery times will be determined by the selected transport agency.

 

Shipping Costs:

Shipments to Murcia/Alicante/Albacete/Almería: Transport cost €4.4

Free shipping for orders over €150.00

Balearic Islands: Transport cost €10.20

Free shipping for orders over €400.00

Canary Islands, Ceuta, and Melilla: Transport cost €16.20

Free shipping for orders over €400.00

Rest of Spain: Transport cost €9.20

Free shipping for orders over €400.00

Portugal (excluding Azores and Madeira): Normal shipping cost €9.70 and 24-hour shipping cost €12.00.

Free shipping for orders over €400.00

European Economic Community Countries: Transport cost €50.00

United Kingdom and countries outside the EEC: Transport cost €85.00

These are our base shipping rates, which may be subject to changes depending on the volume and quantity of items purchased. In such cases, you will

be notified via email for your acceptance of the shipping costs before shipment.

Contract Acceptance

The acceptance of these terms and conditions will be archived in the computer systems owned by Rebesa.

 

Communication

In the event that the user wishes to make any type of inquiry or complaint, they must contact Rebesa using the methods indicated at the beginning of

these terms and conditions.

 

Applicable Law and Jurisdiction

The present purchasing system is subject to the current legislation in Spain (Civil Code, Commercial Code, Law 7/1996 of January 15, on retail trade

regulation, Law 7/1998 on General Conditions of Contracting, Law 26/1984, General for the Defense of Consumers and Users, Royal Decree 1906/1999

of December 17, concerning telephone and electronic contracting with general conditions, and Law 34/2002 on Information Society Services and Electronic Commerce).

 

Warranties

Products are subject to the legally established warranty periods.

Specific Conditions for Professionals

Inspection and Receipt

Upon receiving the supply, the Buyer shall inspect its contents within a maximum period of 24 hours from the time of receipt to check for any potential

defects and/or shortages that may be attributable to the Seller or the delivery. If such defects and/or shortages are identified, the Buyer must immediately

notify the Seller.

If the supply exhibits defects and/or shortages attributable to the Seller, the Seller will take the necessary measures for their prompt rectification.

Once 24 hours have passed since the Buyer's receipt of the supply without the Seller having received written communication regarding potential defects or

shortages, it will be considered that the supply has been accepted, and the warranty period will begin to run from this moment.

 

Limitation of Liability and Export

The Seller's liability, its agents, employees, subcontractors, and suppliers for claims arising from the fulfillment or breach of their contractual obligations shall

not exceed, in aggregate, the contractual base price and shall not include, under any circumstances, damages arising from loss of profits, loss of revenue, production

or use, capital costs, downtime costs, delays, Buyer's customer claims, loss of anticipated savings, increased operating costs, or any special, indirect, consequential

damages, or losses of any kind. The limitation of liability contained in this clause shall prevail over any other provision contained in any other contractual document that is

contradictory or inconsistent with it, unless such provision restricts the Seller's liability to a greater extent.

The Buyer acknowledges that the products supplied by the Seller may be subject to local or international provisions and regulations related to export control, and

that without the necessary authorizations from the competent authorities, the supplies cannot be sold, rented, transferred, or used for any purpose other than as agreed.

The Buyer is responsible for complying with such provisions and regulations.

 

Force Majeure

In the event that the Seller is wholly or partially prevented from fulfilling its contractual obligations due to Force Majeure, the performance of the affected

obligation(s) shall be suspended, with no liability on the part of the Seller, for a period reasonably necessary under the circumstances.

Force Majeure shall be understood to mean any cause or circumstance beyond the reasonable control of the Seller, including but not limited to supplier strikes,

transportation and service disruptions, failures in third-party supplies, transport system failures, natural disasters, floods, storms, riots, strikes, labor disputes, Seller's

or its subcontractors' personnel stoppages, sabotage, acts, omissions, or interventions by any government or agency thereof, accidental stoppages in the Seller's

facilities due to breakdowns, etc., and other causes of force majeure as provided by applicable law directly or indirectly affecting the Seller's activities.

When a Force Majeure event occurs, the Seller shall notify the Buyer as soon as reasonably possible, stating the cause and its expected duration. The Seller shall also

communicate the cessation of the cause, specifying the time within which it will fulfill the suspended obligation(s) due to it. The occurrence of a force majeure event shall

entitle the Seller to a reasonable extension of the delivery period.

If the Force Majeure cause has a duration exceeding one (1) month, the Parties shall consult to try to find a fair and appropriate solution to the circumstances,

taking into account the Seller's difficulties. If such a solution cannot be found within the following 30 days, the Seller may consider the order as terminated, with

no liability on its part, by written notice to the Buyer.

 

Environmental Management of Packaging and Packaging Waste

The final holder of packaging waste or used packaging in Spain is responsible for its proper environmental management, in accordance with Law 11/1997,

Royal Decree 782/1998, Royal Decree 252/2006, and related legislation. The final holder of packaging waste or used packaging in any other European Union

member state is responsible for its proper environmental management in accordance with Directives 1994/62/EC of December 20 and 2004/12/EC of February 11,

as well as applicable national regulations.

 

Termination

Either Party may immediately terminate the order by written notice to the other Party if the other Party substantially breaches it.

No breach of the order will be considered substantial unless the breaching Party has been previously notified in writing and has not remedied the breach

within thirty (30) days of the notification. Additionally, the following circumstances shall be grounds for termination:

The dissolution and/or liquidation of either Party, except within the scope of merger operations conducted within the respective Group to which each belongs.

 

The cessation of activity by either Party.

The persistence of a Force Majeure event or suspension for more than one (1) month from the date of receipt by one of the Parties of the first written

communication sent by the

affected Party.

Any other cause of termination expressly stated in other clauses of these Conditions.

In the event of termination due to causes attributable to the Buyer or Force Majeure, the Seller shall be entitled to receive:

The value corresponding to the products already delivered based on the prices established in the order.

The quantity of products pending delivery that the Seller is obligated to receive from its suppliers once they are delivered to the Buyer.

The cancellation cost of orders placed by the Seller with its suppliers when such cancellation is possible.

Compensation for other damages suffered as a result of the Buyer's breach.

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